Shipping policy

  1. All IDP products are designed by our team in Dublin which is made up of people with Irish Dance backgrounds and experience in digital and product design to bring you the finest in Irish Dance equipment.
  1. Once we have finalized the prototype in Ireland, we send it to our amazing manufacturer in China who we have been in partnership with for over 5 years. Once the products are produced and checked by a quality control team, they are packed up and sent to our warehouse in USA & Europe
  1. Thanks to exclusive deals with the world's most reliable couriers (Fedex, UPS & DHL) we are able to offer fast, reliable delivery at the best prices. 

If you are shipping your item to the EU, USA, AUSTRALIA and NEW ZEALAND there are no extra import / duty charges. Please check your local laws of import if you are not sure or get in touch with us to check. The recipient will be responsible for these taxes if they apply and may need to pay the delivery company.

Our delivery companies do not operate on Saturdays, Sundays or government holidays.

We do not deliver to PO Boxes or rural postal codes and if returned to us a delivery charge may apply for it to be returned again.

If our delivery service is unable to contact you after several attempts, they will return your order to us and a delivery charge will apply for it to be returned again.

What if I'm not in when my order arrives?

When an order is sent by Express shipping, the driver will leave a card so you can arrange a more convenient delivery time. If our delivery service is unable to contact you after several attempts, they will return the order to us and a delivery charge will apply for it to be returned again.

Why should I include my phone number?

If we have a problem with your order or shipping we may contact you via telephone. We will not pass your number on to any third parties apart from our delivery company for delivery information.