Shipping and Delivery

Can you tell me where my order is?

PLEASE NOTE THAT DELIVERIES ARE CURRENTLY TAKING 3-4 WEEKS FOR PINK AND GREEN PRACTICE PADS. To find out where your order is, who signed for it and other tracking information, type your tracking number into your relevant Track & Trace page (you will have been sent a tracking number to your email address on dispatch):

Fastway Couriers

How can I rearrange the delivery of my order?

If a driver has attempted delivery to you and left a card you should use the re-delivery service. If the driver has not attempted delivery or left a card you should contact the delivery company. You must include a tracking/ consigment number, delivery address or re-delivery date. Note: Orders can only be delivered between Monday - Friday:

TNT & Fed Ex customer service

What should I do if I think my order is lost?

If you think your order is lost or is taking an unusual amout of time to be delivered, please contact us at info@irishdancepro.com and we will begin a process to find your missing item.

What should I do if my order is damaged?

If your order has got damaged while in transit, please contact us so we can assess your claim and look into your case.